BST Realty, LLC Testimonials

To say my house threw me a few curveballs would be an understatement. I’m over a thousand miles away and she simply says I’m on it and bam it was done. I would encourage anyone needing to buy or sell a home to contact Lisa and her team.

He went above and beyond to understand my needs and keep me informed. We had a smooth sale with no surprises due to his diligence and good nature.

He was prepared with documents and sales information from the moment he answered my first phone call. He is knowledgeable and works hard.

He willingly drove 3 hours each way to tour a home with me and again to inspect it. That house, unfortunately, did not work out. But Mitch continued searching and was willing to do the same drive with me again for another house in the Bend area. He arranged everything, was always readily available to answer lots of questions, and has taught me a lot in the process. I've felt very confident throughout the home buying process with Mitch's help, and that's saying a lot since buying a home can be extremely confusing and stressful. Mitch has a wealth of knowledge, resources, and connections in the Oregon real estate scene. On top of that, he's an incredibly friendly and moral person. When searching for or selling a home, you want someone exactly like that. I would highly recommend that Mitch be your first call if you are looking to purchase or sell a home.

My previous experience with Real Estate agents was a complete lack of professionalism, so my expectations for this experience was very low. Mitch, completely changed my view of the real estate profession. Mitch, kept us informed daily about how things were moving along and followed up on every detail. I cannot tell you have how happy and impressed my wife I am I were have Mitch as our agent. This is how Real estate agents are supposed to help their clients. I would highly recommend Mitch if you are looking for a real estate agent. Derek Westfall

She helped us through the whole process. Our process took nineteen days which is unheard of. She was there at the drop of a dime for anything we needed. Liz even had lasik and was available the same day to hand us our keys! She cares about helping you as if it were her own family. Thanks Liz and we'd recommend her as a realtor.

And that's all due to Lisa. She confidently walked us through each stage of our sale with professionalism, and integrity. Always pleasant, available, and knowledgeable. So much so that we relied on her expertise when it came time to purchase our new home!

She was proactive, extremely helpful and knowledgable about what needed to be done. She gets a great recommendation from me!

Mitch recently sold a rental property for us. Can’t say enough about how seamlessly the process went. We were out of town for the winter and he went above and beyond to tend to issues that came up along the way. The property sold quickly, for a price we were more than happy with, and we netted more than expected. He is the real deal!

She was very responsive, had my best interest in mind, and ensured that I understood every step of the process. Overall she's just a great person and I'd recommend her to anyone who is in the market no matter if it's their first or third home.

She is a very knowledgeable person, but if she doesn’t understand anything she will is willing to say I will get back to you on that.if you are older she’s the best. Patient,,kind and caring. Goes above and beyond.

She is an extremely kind individual and professional at every turn. I highly recomnend her for your realty/housing needs.

She made the process of buying my home so easy. Lisa is very knowledgeable and accommodating. I highly recommend Lisa Santana if you are in the market to buy or sell a home.

She always made time to work with my schedule, was verrrrry patient and honest with us. Made sure that we were not waisting our time on just looking at everything but what we actually wanted/needed. It took us 1 year to make a final decision and close but it was so worth the wait and I could not have done it without Lisas patients and hard work in making sure it was the right home. She ended up not only helping us find the right home but also 2.5 weeks before closing saved us with our loan by referring us to an awsome mortgage lender. I cannot say enough about her!! You definitly wont regret choosing Lisa Santana as your realtor.

My selling process had some unusual ups and downs. Mitch stayed even and balanced while I rode the roller coaster. He always adjusted to what was happening and every time thought of what would be in my best interests. Plus he’s so fun on top of how well he does his job. Working with Mitch is a pleasure and a delight!!

Lisa was very Responsive, and very helpful. I'm A Highly Satisfied and Happy customer, as is my parents. Thank you very much!

This time around, Mitch helped me to sell my home in 2023. He did an amazing job and was always professional. He held many open houses and went above and beyond what most realtors do. I highly recommend him to anyone considering buying or selling a home.

He took care of everything and referred us the all the best people to help us. This was the smoothes experience I've ever had when buying a house.

She kept us informed each step of the way and was available for any questions we had. Highly recommend her to anyone looking for someone who will be 100% dedicated toward working for the best for her client.

They know the valley, know the people, and are quick to answer questions. Dixon has worked with us as both a buyers and sellers agent, and we have always felt well represented. No games. Just good honest salesmanship. Lisa is down to earth, practical and gets the job done. She has very good insight into what makes a property valuable to buyers.

From day one she took control of every step necessary to get our property cleaned up and getting the right contractors in place for a very successful transition to the new homeowners. I highly recommend Lisa Santana of BST Realty LLC.

He is extremely knowledgeable about the regional market and was patient with my complex purchase. He excelled in the due diligence process assisting me with home designers, builders while evaluating topography, fielding wetlands issues, septic approvals and questions regarding drilling wells. Even the title process was simple under Mitch’s guidance. Start to finish very smooth. Not much more I can say— will use again!

She made the whole process enjoyable and fun, even after looking at houses for months and months. I truly believe our experience would have been different if we hadn't had Lisa by our side. I would recommend her to anyone looking to buy! She's so knowledgeable, and if she doesn't know something she figures it out quickly. She's definitely the best out there.

This time around, Mitch helped me to sell my home in 2023. He did an amazing job and was always professional. He held many open houses and went above and beyond what most realtors do. I highly recommend him to anyone considering buying or selling a home.

I’ve known Sheldon for many years and was excited to work with him on this new adventure of my life. He made buying and looking for a house so much easier than is could have been. We encountered some hurdles but he was quick to help me stay on the path to find my new home. 10/10 would recommend! -

I have inspected several of sales and she resolved inspection issues quickly and got the sale closed. It was a pleasure to work with her on her requests for home inspections

Sheldon was very responsive from the first time we contacted him, even though we were just toying with the idea of buying and moving. He gave us the attention of serious buyers from day 1 and helped us get quick access to homes we wanted to see. We ended up buying in a new development that didn’t have much info online, and Sheldon was quick to get us information and an appointment. He also had personal experience with building that gave us some good insights along the way. Sheldon was responsive and helpful during the purchase - negotiation process, which took several rounds. Our builder was great to work with so we were eventually communicating directly with him during the build, but Sheldon was always available and willing to help if/when needed. He was thoughtful and timely with the paperwork needed, which was a great asset.

As we reside in CA. this virtual experience was challenging yet made easy (thanks to Julie) for evaluating market, selecting and viewing property, and making reasonable offer considering market. It was comforting to know exactly what were were signing and the details and risks with our deal. She also assisted us in getting necessary utilities installed and or appliance installations. Julies personality speaks for itself. Submitted with gratitude

She has purchased and sold several properties for our family in the past 4 years and we have been very happy with the final outcome! You won't be disappointed if you choose Lisa as your realtor!

She attended every inspection including meeting with the owners and even hiking the 24 acre property. She has many contacts who were able to assist us with repairs, painting. financing, whatever we needed! She was very aware of what repairs were needed and brought them to our attention. We were happy with her knowledge and expertise in helping us purchase our new home and look forward to working with Angela in selling our current house.

He was always prompt, prepared and friendly in a respectful and cheerful manner. His professional understanding and courtesy resulted in an outstanding process and a successful sale in a very short period of time. It's rare to have a sale come about in less than two weeks with an above listing price and super-fast turnaround on funding and closing, We would recommend Mitch to anyone looking for a superior sales associate. Our deep thanks to him for our experience.

She was fast, very responsive and proactive in solution seeking throughout the whole house buying process. Whether I was looking in Salem or Silverton, she was super knowledgable and well connected to people in the area which facilitated just about every single aspect of the house buying, from turn around inspections and quotes to Julie Bersin, the worlds hardest working Loan Agent. If you are serious about those buying, make your life easier and have Mieli working for you.

She was very receptive to our needs and she was able to efficiently line up showings of houses with minimal notice from us. She is very friendly and gets the job done.

Mitch is easy to contact when questions arise and is always willing to offer suggestions based on his experience that he feels might help you with decisions that need to be made. Professional and easy to talk to. I highly recommend Mitch as an ally when it comes to your real estate needs.

We can't recommend her enough. When we purchased our first home our realtor wouldn't show us houses and was rather stuck up.. Lisa has excellent communication and great people skills. Very thankful we found her!

She is so bubbly and cares so much about helping others. She does everything with so much passion. Jeff is a determined person and works so hard to get things done. He is so smart and cares a lot about others. Together they are a true power couple. They work very well together. They are strong as individuals and are also able to balance each other out to make such a great team.

She was reassuring, informative, and patient with all my questions. She was open in her communications, personable and relatable, and this helped me trust she was being transparent and honest throughout the home buying process. There were times she worked with her team at BST to navigate parts of the home buying process and I appreciated the whole team being behind her, and being a support to me throughout this transaction. It helped me feel confident I was getting the best home for my needs.

She knows the area and is really good to work with. Both of my younger daughters have used her to buy their homes in Scio and Aumsville and we have used her to buy and sell in Lyons. I wouldn't use anyone else.

Lisa Santana eased our anxiety and fears. We didn't feel like we were asking any foolish questions and never felt rushed or pressured. Her knowledge and expertise were wonderful. We are so happy with our new home and could not have imagined going through this process without Lisa in our corner.

I would highly recommend her for your home buying needs

We were so happy with his services in selling our property that we hired him again to sell our house in Keizer. He is trustworthy, patient, and knowledgeable. Highly recommended!

Lisa handled all my questions big and small with care and experience, even when I had a lot. She is someone who I would recommend over and over to friends and family! From list date to close, 27 days! And in not a peak market!!! It was fantastic! Thanks Lisa and her team!!!!

She is responsive, knowledgeable, professional, and kind. She's practically part of the family. Highly recommend. We've used Lisa for multiple moves now and would use her again if we ever need a realtor in the area. She is responsive, knowledgeable, professional, and kind. She's practically part of the family. Highly recommend.

My family moved from Michigan to Oregon with no contacts or family in Oregon. Zillow assigned her to me as a local agent. She was very responsive and communicative. Angela was able to provide knowledge and expertise every step of the way. She really made this big, scary cross country move easy. I would 100% recommend Angela for anyone looking to buy or sell!

Individually, Jeff and I grew up in the same small town and have known each other for over 30 years! My wife and Stephanie grew up together and have know each other for 30 years! And now, we have been able to get to know them together. To say that they are our closest friends would be an understatement. They are both very caring and dependable people who are willing to help those around them. They have spent time giving back to their local community by helping coach high school and junior high school sports to ensure that the kids had opportunities to learn and compete. The same can be said about their family and the importance of them in their life. Always willing to lend a hand or a place to stay, you can count on Stephanie and Jeff. They are the type of people you want to be around as they are genuine, honest and fun-loving and we are excited to be able to call them friends!

Our house sold quickly and the process was smooth. Very happy with our entire experience!

He was very thorough in looking for documents we needed and helped us every step of the way. He cares about his customers and does his level best to help find the right house and make a great deal on it.